Last updated: April 2026
MyPetTherapist.com (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what data we collect, why we collect it, and your rights, in compliance with the GDPR, UK GDPR, and applicable Swiss data protection law.
1. Who We Are
MyPetTherapist.com is operated as an independent online service. For privacy inquiries, contact us at .
2. Data We Collect
Account data: email address, display name, and hashed password when you register.
Usage data: messages you send to Dr. Pawsworth, timestamps, subscription status, and related service metadata.
Payment data: payments are handled by Stripe. We do not store full payment card numbers.
Technical data: IP address, browser type, device information, and cookies.
3. How We Use Your Data
We use your data to provide and improve the Service, send transactional emails, send product or onboarding emails where permitted, prevent fraud and abuse, and comply with legal obligations.
4. Legal Basis for Processing
We process data on the legal bases of contract, legitimate interests, consent where required, and legal obligation.
5. Data Sharing
We do not sell your personal data. We share data only with service providers that help us operate the Service, including email delivery providers, payment processors, AI providers, infrastructure providers, and analytics providers.
- Resend for transactional email delivery
- Stripe for payment processing
- Anthropic / OpenAI for AI response generation, where conversation content may be processed
- Cloudflare or hosting providers for infrastructure and security
- Google Analytics for website analytics where permitted
Service providers process data only as needed to deliver their services to us.
6. Data Retention
We retain account data for as long as your account is active and retain other data only as long as reasonably necessary for service delivery, safety, legal compliance, and legitimate business needs. You may request deletion by contacting .
7. Cookies
We use essential cookies to keep the Service working and may use analytics cookies where permitted. Analytics cookies are only used with any consent required by applicable law. You can manage cookies in your browser settings.
8. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or port your data, and to withdraw consent where processing is based on consent.
To exercise your rights, contact . We will respond within the time required by applicable law.
9. International Data Transfers
Where data is transferred internationally, we use appropriate safeguards where required, such as contractual protections or other lawful transfer mechanisms.
10. Age Restriction
The Service is intended for adults and is not directed to children. If you believe personal data was provided by a child in violation of this policy, contact us immediately at .
11. Security
We use reasonable technical and organisational measures to protect your data, including HTTPS, access controls, and periodic security review. No online service can guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Where required, we will notify users of material changes by email or website notice. Continued use of the Service after changes does not override rights you may have under applicable law.
13. Contact & Complaints
For privacy questions, complaints, or deletion requests, contact .
If you are in the EU or UK and believe your concern has not been adequately addressed, you may lodge a complaint with your local data protection authority.
Email Marketing
If you opt in, we may send occasional emails with tips, updates, and information about our services. You can unsubscribe at any time via the link in any marketing email or by contacting .
Email Delivery Provider
We use Resend as an email delivery provider to send emails on our behalf.
TikTok integration
MyPetTherapist uses TikTok’s official Login Kit and Content Posting API to connect a user’s TikTok account and upload short-form fictional pet personality videos only after the user authorizes access. The app name used for this TikTok integration is MyPetTherapist. In the current semi-automated upload mode, MyPetTherapist uploads videos to the user’s TikTok inbox/draft flow and the user completes the final posting step inside TikTok. MyPetTherapist does not collect TikTok passwords and does not use browser automation or session cookies to post to TikTok. Content featuring Dr. Pawsworth is for entertainment only and does not provide veterinary advice.